Sixes 66 FAQ – Answers to All Your Questions

First, make sure you're using the correct username or mobile number and password. Check whether Caps Lock is on. If you've forgotten your password, click the "Forgot Password?" link on the login page to reset it. After 5 consecutive failed login attempts, your account will be temporarily locked — please wait 30 minutes before trying again. If the issue persists, contact support@sixes66.com.

KYC (Know Your Customer) is a verification process that helps keep the platform secure. It prevents fraud and protects your account. To complete verification, you'll need to upload a clear photo of your National ID (NID) or passport. Verification is typically completed within 24 to 48 hours. Large withdrawals cannot be processed without a completed KYC.

No, Sixes 66 only allows one account per person. Creating multiple accounts under the same name is a violation of our terms and conditions. If detected, both accounts may be suspended and any funds held may be forfeited. If you're having trouble with an existing account, please contact our support team directly.

Sixes 66 currently supports deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank mobile banking, and direct bank transfer. Visa and Mastercard credit/debit cards are also accepted. Mobile banking deposits are usually instant, while bank transfers may take 1 to 2 business days.

The minimum deposit on Sixes 66 is just ৳500, with a maximum of ৳1,00,000 per transaction. Higher limits apply for VIP members. For withdrawals, the minimum is ৳500 and the daily maximum is ৳2,00,000.

Withdrawals via bKash, Nagad, and Rocket are typically processed within 15 minutes to 2 hours. Bank transfers may take 1 to 3 business days. Before submitting a withdrawal request, make sure your KYC verification is complete and any bonus wagering requirements have been met. Processing may take slightly longer on weekends or public holidays.

Wait 5 to 10 minutes and refresh the page. If the balance still hasn't appeared, note down the transaction ID or reference number from your mobile banking app's transaction history. Then email that information to support@sixes66.com or reach out via live chat. Most issues are resolved within 24 hours.

As a new member, you'll receive a 100% welcome bonus on your first deposit. For example, deposit ৳1,000 and get an extra ৳1,000 in bonus funds. To claim it, use a promo code at the time of your first deposit after registering, or activate the offer from the Bonuses section. Full details on the maximum bonus amount and wagering requirements are available on the Bonus page.

Wagering requirement refers to how many times you must bet your bonus amount before you can withdraw it. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to place a total of ৳10,000 in bets. The bonus cannot be withdrawn until this condition is met. There is also a time limit to complete the wagering requirement, so read all terms carefully before claiming a bonus.

Earn loyalty points every day you log in to Sixes 66 and place bets. A set number of points is added for every ৳100 wagered. Accumulate points and redeem them for free bets, cashback, or special rewards. You can check your points balance in the Rewards section of your dashboard.

Live betting lets you place bets on a match in real time after it has already started. Odds continue to change as the match progresses, and you can bet at any moment. Go to the Sports Betting section and select the "Live" tab. Live betting is available for cricket, football, tennis, and more. A stable internet connection will give you the best experience.

Once a bet is confirmed, it generally cannot be cancelled. However, in some cases the "Cash Out" feature allows you to retrieve part or all of your funds before the match ends. Cash Out may not be available on all bets — it depends on the event and current odds.